We answer all support queries from Divi VIP members within 30 minutes. 24 hours per day, 7 days a week! More often than not, we’ll respond way faster than that. Get the best support in the business, and get it fast.
Divi VIP members get 10% off all purchases in the Divi Marketplace, and that stacks on top of any active sale discounts! Avid Divi Marketplace users will pay for the Divi VIP membership in savings and get VIP Support for free.
The Divi membership already comes with great support. We provide a level of support, at a price, that seems too good to be true. That’s part of our secret sauce, and it’s why we have over 20,000 5-star reviews on Trustpilot. But...we want to do even better. We want to provide exactly the level of support any of our customers need to be successful. With Divi VIP, you get faster support (under 30 minute response times around the clock). Keep your clients happy by letting us solve their problems faster.
Get Divi VIP Today
Just like all other Divi services (such as Divi Cloud), your team members get access to Divi VIP for free! Everyone you invite to your team, including your clients, will enjoy 30 minute response times at no additional cost. This makes Divi VIP an incredible asset to Divi agencies and freelancers.
Divi VIP members get an additional 10% off products in the Divi Marketplace. These savings add up quick. In fact, many Divi VIP members will pay for their membership in savings and get VIP Support for free. This really makes the Divi VIP membership a no-brainer.
Willie Scott
BEST PRODUCT AND SUPPORT HANDS-DOWN! We can not speak highly enough about Elegant Themes! Their products and support are TOP-NOTCH! Seriously! Anytime we've had an issue when building a website for a client, We reach out and the support team either provides step by step guide on how to fix the issue or they hop in and simply fix the issue for us!
Today you can find a great product or great support, but it's rare to find the combination of both performing at the level that Elegant Themes does it at. We are grateful for them (it's literally like having your own IT Tech Team).
Love it!
Frank
I've been with Divi for over two years, and I have to say, the service and support are second to none. Extremely responsive and helpful.
I recently reached out to them with a problem. Once I connected with Pavel (Support Team) and gave him access to the back-end of my WordPress dashboard, he was able to create a quick explainer video solving the problem I was having. Oh, and this was all done within 3 minutes. Who does this anymore...DIVI!!!
If your on the fence about getting started with them, don't. Jump off and get going immediately. You'll be glad you did.
Robert Brinkman
I use Divi by Elegant Themes as my WordPress platform (or theme). I have a small business that works in the Digital Marketing space. I am 78 years old and love doing this to remain vital. Although I spent my whole career in IT, I have been doing Digital Marketing for seven years. I am a relative newbie. I have been using Divi for 3 years and find their support people very helpful and caring in the way they support me. There are a lot of WordPress themes but none provide the support that Divi does.
Jeff G.
First of all, the Divi Builder is, in my opinion, hands down the best and fastest way to build professional, attractive, and responsive websites. Couple that with the fact that the team at Elegant Themes never stops improving their product and you have a certified winner. I recommend Divi to every web designer/developer I meet. Secondly, their support is second to none. They respond promptly and do not rest until your issue is solved.
My issues are never with the builder but are usually something that I have done wrong. This doesn't matter to them, however, they go above and beyond to solve the problem every time.
Divi VIP is the perfect lifeline for Divi freelancers and agencies. Put us in your corner and we'll give you the support you need to run a great web design business.
Not a Divi customer yet? Before you can use Divi Cloud, you must first purchase a Divi membership. After that, you can start using Divi Cloud for free to store up to 50 items! If you want unlimited Divi Cloud storage, return to this page to purchase a Divi Cloud Unlimited.
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$6/ Month
It really depends on your priorities. The Elegant Themes membership already comes with amazing support. However, when it comes to giving the best support possible, we are working within the limitation of $89 subscription price. For some people, paying a bit more for faster support makes sense, especially if they are running their web design business on Divi. The Divi VIP membership allows us to subsidize a bigger support team so that we can answer your questions more quickly.
Yes they do! You only pay once for Divi VIP and the benefits are passed on to all of your team members and clients. That's one of the reasons why Divi VIP is such an amazing value.
Yes, you can switch from monthly to yearly billing at any time and save 25% per year on your Divi VIP membership.
We will always do our best to help you solve any issues that you are having with Divi and our other products. We'll walk you through solutions and even log in to your website using Divi's remote support system to give a helping hand! We do not provide custom development and we can't provide custom solutions in that regard, but we'll exhaust every option up until (and even slightly beyond) that point to help you.
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